5 Year Guarantee
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© 2017 CANVASMAN
5 Sapper Jordan Rossi Park,
Otley Road, Baildon,
BD17 7AX
T. 01943 851444

Guarantee

Guarantee

We guarantee that on delivery and for a period of 5 years from delivery, made-to-measure goods shall be free from material and manufacture defects.

 

If your product fails within its guarantee period, we will arrange for your goods to be collected and returned to our workshop where we will repair or remake as necessary 100% free of charge.

 

The guarantee does not apply to any defect in made-to-measure goods arising from:

  • Abnormal wear and tear;
  • Wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party;
  • If you fail to operate or use the made-to-measure goods in accordance with any user and maintenance instructions provided by Canvasman Ltd.
  • Any alteration or repair of the made-to-measure goods by anyone other than Canvasman Ltd and
  • Any specification, information and/or materials provided by you.

 

This guarantee is in addition to, and does not affect, your legal rights in relation to made-to-measure goods that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

 


 

 

What we do cover

Materials and material defect

Manufacture defects or issues

 

What we don’t cover

For repairs/alterations to the cover, we do not include travel out to collect and refit the cover

 

If work is required in terms of fittings on the boat, then this is something we do offer but when we are in the vicinity, except under circumstances which we deem extreme and urgent.

 

Wind damage to shop canopies and awnings – we don’t recommend these systems to be left out in strong wind. We cannot guarantee against wind damage under any circumstances. Although a stronger system will provide more resistance as the figures state, these should be used in conjunction with the operations manual.

 


We cannot guarantee the fit of the boat covers due to them being copied from existing cover. The old covers often shrink and stretch in 3D and this sometimes causes an issue when copying. We will however do our best to copy the covers as accurately as possible, and add allowance where advised. Also if the new covers don’t fit , we will work with you to get a solution, however this sometimes incurs additional cost.

 


We will work to tension the covers and get them as taut as possible, however we cannot guarantee that the cover and/or windows will be entirely ripple free.


 

Please see attached terms and conditions.

terms-and-conditions-page-pdf

 

 

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© 2017 CANVASMAN, 5 Sapper Jordan Rossi Park, Otley Road, Baildon, BD17 7AX